Troubleshooting Tips When You Have No Hot Water In Your Allentown Pennsylvania Home or Business

There are a number of different reasons why your water heater is not properly functioning. Fortunately, there are troubleshooting techniques that can assist you in fixing a lot of the problem yourself, saving you money in the process. Of course, if you are not mechanically inclined or would rather have a professional Allentown plumber handle your ot water problems, feel free to call us. We are local Allentown hot water heater specialists and would be more than happy to fix your water heater.

When you need to hire a professional, call us:

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Troubleshooting for No Hot Water in Allentown PA

There are a few possible causes relating to getting no hot water from a water heater. They include no power going to the heating elements because of a blown fuse or tripped circuit breaker. There is also the possibility the thermostat and the upper heating element are defective.

Repair Possibilities

  • Replace the blown fuse or reset the circuit breaker.
  • Make sure that power is going to the heating element thermostat.
  • Carry out testing on the upper heating element and if necessary, have it replaced.
  • If the thermostat is getting power, have the heating element or thermostat replaced.

Additionally, there is the possibility that more hot water is being utilized than you realize. Monitor the hot water usage to see if fixtures are using excessive amounts of water. To use less hot water, ensure that no more time than necessary is spent in the shower. In addition, do your laundry in cold water and have water-saving shower heads installed in the bathrooms.

Allentown Electric Water Heater Troubleshooting Ideas

Go to the circuit breaker and cut the power source to the heater to be safe before attempting any type of troubleshooting.

There are some problems that commonly affect electric water heaters like the inadequate supply of hot water.

Inadequate Hot Water Supply – This could possibly be caused by an undersized water heater that cannot meet household demands. Alternatively, inadequate hot water supply could result from faulty plumbing that crossed the connections of the hot and cold water, the upper and lower heating elements being defective or malfunctioning thermostat.

Repair Possibilities – Ensure that the demand for hot water does not exceed the water heater’s capacity. Seventy-five percent of the capacity of the heater should be hot water. For example, a 50-gallon water heater should be utilized for a demand of 37.5 gallons.

Turn off the water supply and check for crossed connections. If there is a flow from the hot water faucet, a connection is crossed somewhere. At the two heating elements, check the power and electrical continuity. If required, clear sediment from the tank and replace the heating element. If both heating elements are okay check the thermostats and replace if necessary.

Call (610) 816-6290 for 24/7 service

Allentown PA Gas Water Heater Troubleshooting Ideas

From trivial inconveniences like insufficiently hot or discolored water to a major predicament like a big leak or ice-cold water running out of the faucets, the problems experienced with your gas water heater are simpler to comprehend if you know how it works. The symptom can be used find the cause and solution to a problem. For example:

Discolored Hot Water – This is usually an indication of a buildup of sediment and rust inside the water heater. This could result in popping noises and the water taking longer to heat. To solve this problem, simply drain the water, flush and refill.

Simple Water Heater Troubleshooting Guide

Some examples of simple troubleshooting for water heaters are highlighted below:

Hot Water Smells – Excessive bacteria, sulfur and hydrogen can cause the hot water to stink. Hydrogen is emitted from the magnesium anode rod in the tank and bacteria and sulfur are supplied by the water. The solution lies in replacing the existing anode with an aluminum rod to lower the content of hydrogen. The water can also be chlorinated to kill bacteria.

What to Do When You Discover that Your Water Heater is Leaking

  • Turn Off the Power – Turning off the fuel source is the first thing that should be done after a leak has been discovered. For gas water heaters, locate the thermostat and switch it to “pilot” or “off.” For electric water heaters, locate the “Water Heater” breaker and turn it off.
  • Turn Off the Water – Find the cold water line that leads to the water heater and turn the valve to the right until closed; this cuts the water supply.
  • Drain the Tank – This is the most significant step. Near the bottom of the heater is a drain valve. Find it and affix a garden hose to it, running the hose to a sump pit or floor drain. Open the valve and once a good flow has been established, the drainage process should be done in an hour. The plumber can then be called to fix the leak, if you do not have the skills to do it yourself.

Allentown Water Heater Troubleshooting with Pilot Light Issues

The purpose of the pilot light is to ignite the gas and heat the water. A non-functioning pilot light means no hot water. This could indicate another problem or it could mean that the pilot needs to be re-lit.

The instructions for troubleshooting the pilot light are affixed to the tank side. Several steps, including waiting, are usually involved. They are meant to ensure safety. The instructions to light the pilot vary according to brand. As a result, you should carefully read the instructions, ensuring that they are fully understood and executed as directed.

Pay special attention to the “wait time” and the correct length of time in which the button should be depressed. If instructions are not carefully followed, the gas valves are designed to not send gas to the pilot. If the first attempt at lighting the pilot is not successful, you will have to start the process all over again and the waiting periods must be observed. It is very important to follow these safety precautions.

Call (610) 816-6290 for 24/7 service

Troubleshooting Water Heater Thermostats

If the water temperature is off, troubleshooting the thermostat is one way to go. The thermostat determines when to turn on the heating elements. It transmits power to the elements when the water temperature drops below a particular setting. A malfunctioning thermostat can either stop sending power to the heating element, keeping the water cold or keep sending power way after the water gets to the set temperature.

Troubleshooting Instructions

The power should be on when testing the thermostats. Wear rubber-soled work shoes and ensure the area is dry before you start.

Unscrew the cover plates and wear work gloves while taking out the insulation.

Check that the thermostats are firmly pressed against the tank. This ensures they can read the temperature.

For Water Heater with No Hot Water

Touch the volt tester probes on the upper heating element connections. The thermostat is working if the element receives power. Check the tank wall to see if the upper element is working.

Put the volt tester probes on the upper thermostat connection. If there is power, it should be in the lower heating element as well. The lower thermostat needs replacing if there is no power.

For Overheating Water Heater

Check if both heating elements have power. The thermostat is bad if it sends power to an element though the water is already too hot.

Even though it is inevitable that the water heater will not last forever and will die eventually, routine maintenance will typically prolong the life of the unit. Proper maintenance will boost the energy efficiency of the water heater as well.

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